Legal Notice

Trade name: ASAVA

Publisher: Studio Up

Legal status: Sole proprietor

SIRET number: 88007062800016

Registered office: 15 rue Mauny, 17100 Saintes, France

Publication director: AIT HAJ KADDOUR Mehdi

AIT HAJ KADDOUR Mehdi

Contact: contact@asava.tech

All elements on the asava.tech website (texts, images, illustrations, logos, interfaces, algorithms and layouts) are the exclusive property of Studio Up or its partners.

Any reproduction, representation, modification or distribution, even partial, is strictly prohibited without the prior written authorization of Studio Up, in accordance with intellectual property law.

The ASAVA solution, including its artificial intelligence features applied to after-sales service (customer support) management, constitutes an original work protected by copyright.

Data collected on asava.tech is intended to improve customer relations and provide you with the requested services.

Data controller:

Studio Up – AIT HAJ KADDOUR Mehdi
15 rue Mauny, 17100 Saintes, France

In accordance with the French Data Protection Act of 6 January 1978 (as amended) and the General Data Protection Regulation (GDPR – EU 2016/679), you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to object to processing
• Right to data portability

To exercise these rights, please contact the data controller via the contact form available on asava.tech or by mail to the registered office address.

You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

The ASAVA solution uses artificial intelligence technologies to automate and optimize after-sales service management. Automated decisions produced by the system may be reviewed by a human operator upon request.

In accordance with Article 22 of the GDPR, you have the right not to be subject to a decision based solely on automated processing that produces legal effects significantly affecting you.

The asava.tech website may place cookies on your device for operational, statistical and display purposes.

A cookie is information stored on your hard drive by the server of the website you visit. You can configure your browser to reject cookies, but this may affect your user experience.

In accordance with CNIL recommendations, your consent is obtained before any non-essential cookies are placed.

The asava.tech website may contain links to other websites or external resources. Studio Up has no control over these sites and accepts no responsibility for their content or availability.

It is recommended to consult the terms of use and privacy policy of these sites before sharing your personal data with them.

Studio Up strives to ensure the accuracy and currency of information published on asava.tech, but cannot guarantee completeness or the absence of errors. Studio Up reserves the right to modify site content at any time without notice.

Studio Up shall not be held liable for any direct or indirect damages resulting from the use of the site or the inability to access it.

These legal notices are governed by French law. In the event of a dispute relating to their interpretation or execution, and failing amicable resolution, the competent courts of the registered office of Studio Up (Saintes, France) shall have sole jurisdiction.

The reference language for dispute resolution is French.